Hi there — I’m Amalia Nelson, a Staff Product Designer based in Brooklyn.
I bring clarity to complex problems through purposeful research, strategic systems thinking, and collaborative, high-impact design.
P R O J E C T 4 4
Enabling connection management throughout the lifecycle
One place for customers to monitor the implementation and performance of carrier connections powering their network.
P R O J E C T 4 4
Getting customers to value more quickly
A comprehensive redesign of our Overview to help every persona gain valuable insights as soon as they log in.
P R O J E C T 4 4
A new filters framework to support efficient workflows
Helping novice and power users find what they need faster with more intuitive and filtering and table configuration.
S I D E C A R H E A L T H
Cost savings through better conversations
Designing a digital card experience to help members explain their unique insurance model and receive itemized bills.
S I D E C A R H E A L T H
Preventing errors by surfacing critical context
Increasing the visibility of account statuses and conversation history to help admins support members and escalate issues.
Q U I Z L E T
Iterative A/B testing to increase conversion
A series of tests to drive results for our users and our business, and refine our upsell approach across the subscription funnel.